Got Questions?

Q: What if I’m feeling overwhelmed with all the awesome content in SOUL SCHOOL?

If you consider yourself a busy type but know that this work is critical to your growth—at the very least I recommend committing to watching the Masterclass Video (20-30 min) and completing the workbook (15-30 Min), and jumping on the Live Group Coaching Call at the end of each month (1.5-2 hours). If you do just these 3 things alone (max 3 hours per month), you’re tapping into over $3000 worth of value with me personally training you and the Soul School group!

My advice is: SCHEDULE IT IN. Make the Masterclass session a MUST at the beginning of each month, and complete the worksheet after watching it. That should take about an hour MAX; and you can create time within the first week of each month to invest an hour in your growth!
(if you can’t find an hour, perhaps you get to reevaluate your commitment to YOU!)

Then, if you’ve got time for the Book Club, Mentoring Sessions (Soul Sessions) and Weekly FB Live’s (Soul Bites) you’ll be flying high on bonus material that will fill your cup all month long!

Q: I’m having technical trouble, how do I get support?

First try logging out and back in again. If that doesn’t seem to clear up the issue, please try another browser window. If you are still experiencing difficulties, email us at support@soulschoolwithalexi.com letting us know the problem you’re experiencing and the team will be happy to assist you.

Q: How do I download the audios?

On a Mac, you’d control+click to save it to your computer. On a PC, you would right-click to save it to your computer. Keep in mind, that as long as your a member, you’ll always be able to come back here for your content too. Once you’ve downloaded the audios to your computer, you can open iTunes and import the audios into your library if you wish.

Q: How do I cancel or update my billing info?

MONTHLY MEMBERS:

If you’re on the monthly membership, you can cancel at anytime, by following the steps below.

Refunds will only be made if you have been a member less than 7 days

Step 1: Click Account Profile In the upper right corner of this page

Step 2: Click “Request to Cancel”

Step 3:  Click “Ok” to confirm you would like to cancel your membership

Step 4:  That’s it! You should see your cancellation being processed. Afterwards, you will receive an email from our customer support to confirm your membership cancellation.

YEARLY MEMBERS:

If you purchase the year membership discount offer and decide it’s not a fit for you, you have 30 days from the date of your purchase to request a refund. You must email our amazing crew at support@soulschoolwithalexi.com to request your refund.

**If you choose to cancel from the monthly or yearly subscription, you will have until the end of your billing cycle to access the content.

SUPPORT: For any other support questions, please contact the support team at: support@soulschoolwithalexi.com